Returns & Exchanges

At GTHIC, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for most items in their original condition. If your jewelry doesn't meet your expectations or the fit isn't right, we are here to help you process a smooth return or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team within 30 days of delivery with your order number and the reason for the return.

• 2.
  Prepare the Package

  Ensure the items are unworn, in their original packaging, and securely packed to prevent damage during transit.

• 3.
  Ship the Items

  Send the package to the return address provided by our support team and share the tracking number for faster processing.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.